Order Cancelation Policy

• Orders must be canceled within one (1) hour of placing the order. 
• To cancel an order, please contact us at sales@ctxhobbies.com or through our contact form.
• Once your order is canceled, your payment will be refunded in full to the original payment method.  Depending on processing time, it may take 3-5 business days for the credit to appear in your bank account. 

Q&A

Q: It has been more than one (1) hour since I placed my order; can I still cancel it?

A: Unfortunately, No. Once the order has been sent to our distribution center for fulfillment, we cannot cancel it. Please wait until your order arrives and follow our Return Policy.