Refund Policy

Order Cancelation

Once your order is canceled, your payment will be fully refunded using the original payment method.  Depending on processing time, it may take 3-5 business days for the credit to appear in your bank account. 

Order Retruns

We will notify you once we’ve received and inspected your return, letting you know if your return has been approved and the refund amount. If approved, your payment will be refunded using the original payment method. Depending on processing time, it may take 3-5 business days for the credit to appear in your bank account. 

If more than 15 business days have passed since we’ve approved your cancellation or return, please contact us at info@ctxhobbies.com.